Mentor Digital is already a tried and trusted NHS website development agency, so we were delighted when Spire Healthcare appointed our team to deliver a flagship private GP appointment reservations, calendar booking and e-commerce solution.
Mentor's team led the project through the planning and interface design phase, initially producing wireframes and interactive responsive clickable prototypes. We then led UX testing using our cutting edge eye tracking and mobile testing hardware to ensure that the target audiences could easily and intuitively use the calendar and pay for their private GP appointments. User interfaces have been designed to provide an App like experience for mobile users and a clean intuitive experience for desktop users.
The complex technical integration drew upon Mentor's expertise in e-commerce and reservations along with our team's Umbraco CMS development expertise. The project integrates seamlessly with Spire's SAP back end system, and Mentor's senior technical team worked closely with their counterparts within the Spire IT team to develop API documentation and ensure rock solid integrations. The Mentor team is very proud of this project and feedback from Spire has been positive all round. We are continuing to work on future projects, so watch this space!
Fiona Cannons - Business Programme Manager - Spire Healthcare
“Delivering everything one expects from a digital agency - expertise at every step, a willingness to adapt to customer needs and a flexible approach. The result for us is a first - an online bookings and payments system which went live on time and on budget and has given us a new way of engaging with our customers. We didn’t think twice about engaging Mentor Digital for our next project – which must be the best recommendation.”