Mentor Digital Becomes an Umbraco Platinum Partner

Platinum recognition

Umbraco has been central to Mentor’s work for over 16 years. We started building on the platform in 2010 and have since delivered more than 250 Umbraco build projects for organisations across charity, membership, utilities, healthcare, property and more.

Reaching Platinum Partner status is the next step in that journey, and a recognition of the work our team has put into deepening their expertise.

What is an Umbraco Platinum Partner?

Umbraco’s partner programme has three tiers: Silver, Gold and Platinum. Each reflects a deeper level of investment in the platform, from certified developers to proven delivery for real clients.

Platinum is the top tier. Agencies need to meet Umbraco’s criteria, which include a team of certified developers, a strong delivery track record, and client references and case studies from real projects. Umbraco has more than 350 official partners worldwide, and just 29 agencies in the UK hold Platinum status. We’re now one of them.

Our Umbraco journey

Our first Umbraco project was in 2010, and we became a Gold Partner in 2015. Since then, our team has grown its expertise and demonstrated a long-standing commitment to the Umbraco community.

We’ve worked with Umbraco for over 16 years, and Umbraco itself has recognised our work twice. In 2020, our Tenpin website won the Jury’s Choice Award, selected from over 750 submissions. In 2021, we won Best Custom Solution for the e-learning platform we built with the National Composites Centre, an award for custom builds where Umbraco is used more as a framework than a CMS.

More recently, Craig Noble, our Technical Director, has shared free tools with the wider Umbraco developer community, including code libraries that help other developers customise Umbraco more reliably and build search features more easily. All of our developers are Umbraco certified, and put that expertise to work every day on client projects.

Umbraco in action

We specialise in large-scale Umbraco implementations for organisations across the public, not-for-profit, membership and commercial sectors. That includes NHS Trusts, membership bodies such as the National Governance Association, and utilities providers like Wales & West Utilities. See some of our work for yourself below.

What it means for our clients

If you’re choosing an agency to build or look after your Umbraco site, Platinum status is a straightforward signal that the people behind it are recognised at the highest level by the platform’s creators. In practice, that means a team with proven platform knowledge, experience across everything from new builds and integrations to upgrades and ongoing support, and a closer working relationship with Umbraco as we continue to contribute to the community.

Our Umbraco services cover bespoke development, platform upgrades, integrations, ongoing support and maintenance, and secure hosting, including custom extensions where an organisation needs them. We also integrate Umbraco with Microsoft Dynamics 365 and the wider Microsoft ecosystem, connecting content, data and user journeys.

For existing clients, nothing changes day to day. It’s the same team and the same support, now backed by recognition at the highest level of the programme.

Because we’re a full-service agency, that depth sits alongside design, CRM, digital marketing and video production under one roof. Your Umbraco site is planned, built, marketed and supported by one joined-up team, rather than several suppliers you have to coordinate.

Whenever you need an Umbraco partner

Whether you’re planning a new website, upgrading an existing Umbraco site, integrating it with your CRM or other systems, or looking for ongoing support, we’d be happy to talk. And if you’re still deciding on the right platform or agency, we’re glad to talk that through too, with straightforward advice on what would suit your organisation best.

Thank you to our clients and our team, whose work made this possible. We’re looking forward to what comes next.