Account Executive

Job Description

Mentor Digital, one of Bristol and the South West’s leading digital media agencies, is looking for an Account Executive to join the client services team at our central Bristol HQ.

In this role you will be providing support for our client delivery team, in order to give the best possible customer service and delivery for our clients.

As part of your day to role you will be:

• Handling client communications
• Managing our client support desk and organising development tasks / tickets
• Liaising with project managers and clients on status of development tasks / tickets
• Producing requirements documentation and working with our senior team on more complex requirements
• Liaising with the development and design teams to get estimates and to deliver tickets
• Managing smaller website development projects
• Client time reporting

Required skills

• Excellent communication skills
• Attention to detail
• Ability to work alone or as part of a team
• Ability to plan and prioritise as required
• Successful time management skills/ability to work to pre-determined deadlines
• Calm under pressure
• A self-starter and driven person with the vision to add value to client accounts
• This position would be ideal for a graduate that has successfully completed an internship or an Account Executive with agency experience looking for a new challenge
• This role could also be suitable for a junior client-side candidate that is looking for a role within an agency.
• As a growing organisation this is a great opportunity for the right person to develop a fantastic career in the digital industry.

Benefits

We offer some excellent benefits, here are a few to expect if you join our team

• A contributory Pension with free access to an IFA for Pensions Advice
• Life Assurance (4 x annual salary)
• Birthdays Off!
• Time off in Lieu of Overtime
• Carbon Offsetting (we offset our Employees’ whole carbon footprint, not just for work activity)
• Free tea and coffee, and fruit basket
• Beer Fridge Fridays
• Great Christmas Parties as well as annual Summer Parties
• Cycle to Work Scheme
• Gym Membership Discounts
• Employee Referral Scheme

Please apply here

https://hr.breathehr.com/v/account-executive-13527 (please no agencies).